Research Highlight
Latest
Leading Change
To Adapt During Crisis, Take a Lesson From Jazz
Learn the three changes in leadership approach that helped two prominent symphonies transform during a crisis.
Scott Sonenshein
Innovation Strategy
The Trouble With Your Innovation Contests
The way many companies run innovation contests needs improvement. Structure the contests to match organizational goals.
Jasmijn Bol, Lisa LaViers, and Jason Sandvik
Sustainability
How Developers Can Lower AI’s Climate Impact
Artificial intelligence developers can make choices that will reduce the emissions generated by AI training models.
Sanjay Podder, Senthil Ramani, and Shalabh Kumar Singh
Leading Change
The Hidden Opportunity in Paradoxes
Paradoxical problems in business can yield to solutions when leaders think beyond apparent constraints.
Scott D. Anthony
Leadership Skills
The Emotional Landscape of Leadership
Researchers have identified six best practices to help leaders better regulate their own and their teams’ emotions.
Benjamin Laker, Natalia Weisz, Vijay Pereira, and Alfredo De Massis
Crisis Management
The Rise of Exit Bans and Hostage-Taking in China
Foreign companies in China should prepare for the possible detention of their executives if a business dispute arises.
Jack Wroldsen and Chris Carr
Skills & Learning
How to Engage People on Reskilling: A Language Lesson
How can a leader’s language stir interest in reskilling programs? An experiment at Vodafone surfaced best practices.
Carl Clarke, Zsófia Belovai, Michelle Davies, Nicha Surawattananon, and James Elfer
AI & Machine Learning
Governance for Smarter KPIs
Effective governance enables KPIs to evolve, remain aligned with strategic goals, and gain workers’ and managers’ trust.
David Kiron, Michael Schrage, François Candelon, Shervin Khodabandeh, and Michael Chu
Leading Change
There Actually Is an ‘I’ in Team
Teams facing a fundamental change perform better when they focus on reskilling individuals first.
Elad N. Sherf, Subra Tangirala, and Alex Ning Li
Talent Management
Why Pay Transparency Regulations Are a Strategic Management Opportunity
Robust appraisal systems make pay transparency an opportunity to improve performance rather than a compliance burden.
Tamara Montag-Smit, Karoline Evans, Brandon Smit, and Cassondra Batz-Barbarich
AI & Machine Learning
How ChatGPT Can and Can’t Help Managers Design Better Job Roles
Research finds that managers who want to create better job roles can use an effective new assistant: ChatGPT.
Fangfang Zhang and Sharon K. Parker
Managing Your Career
Reconnecting When Network Ties Go Dormant
New research identifies three elements that are key to successfully reviving an inactive professional relationship.
Emanuela Rondi, Daniel Z. Levin, and Alfredo De Massis
Organizational Structure
Design Your Marketing Organization to Fit Your Company’s Growth Stage
Interviews with 100 CMOs reveal common challenges in designing marketing organizations, as well as ways to address them.
Kimberly A. Whitler and Jonathan Metrick
Collaboration
The Profound Influence of Small Choices in Digital Collaboration
Digital collaboration can steer innovators down a disruptive or incremental path, depending on how they use the tools.
Wietske Van Osch and Burcu Bulgurcu
Analytics & Business Intelligence
Strategic Alignment With AI and Smart KPIs
When organizations create forward-looking smart KPIs with AI, they see increased strategic alignment.
David Kiron, Michael Schrage, François Candelon, Shervin Khodabandeh, and Michael Chu
AI & Machine Learning
Using Federated Machine Learning to Overcome the AI Scale Disadvantage
FedML technology could help smaller companies train their machine learning models on larger, decentralized data sets.
Yannick Bammens and Paul Hünermund
Sustainability
Do Consumers See Your Business as a Force for Good?
A study finds that U.S. consumers believe businesses could positively impact society but fall short in sustainability.
Cynthia E. Clark
Sustainability
Sustainability Progress Is Stalled at Most Companies
U.S. employers are lagging at embedding sustainability into their organizations, new research shows.