About the Research

The Future of the Workforce Global Executive Survey and Research Project, conducted by MIT Sloan Management Review and Deloitte, finds that many leaders and workers alike are frustrated with ongoing human capital investment initiatives. The research suggests that as organizations look for meaningful ways to invest in their workforces, the most effective approaches have a common core: opportunity. An analysis of the findings was published in the 2020 research report “Opportunity Marketplaces: Aligning Workforce Investment and Value Creation in the Digital Enterprise.”

These interactive charts explore how survey respondents view their organization’s investment in the continuous improvement of their skills and capabilities. Use the employee satisfaction, industry, region, and company age filters to see how your company measures up.

About the Data

To understand the challenges organizations face managing their workforces as they continue to progress in their digital transformations, MIT Sloan Management Review, in collaboration with Deloitte, conducted its ninth annual survey of nearly 3,900 business executives, managers, and analysts from organizations around the world.

The survey, conducted in the fall of 2020, captured insights from individuals in 126 countries and 28 industries at organizations of various sizes. More than two-thirds of the respondents were from outside the U.S. The sample was drawn from a number of sources, including MIT Sloan Management Review readers, Deloitte Dbriefs webcast subscribers, and other interested parties.

In addition to obtaining the survey results, we interviewed business executives from a number of industries and academia to understand how organizations are investing in their workforces today. These executives and subject-matter specialists bring unique perspectives to the evolving relationship between the organization and worker. In some cases, the executives we spoke with are spearheading novel approaches to workforce investment and the role of the worker in a digital age. A number of executives come from HR, but many don’t.

You can download the raw data (.xlsx) to view it in Microsoft Excel and other applications.

Read the User Guide to learn more about using these interactive graphics.