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Today on the Frontiers of Management
Why Businesses and Governments Need to Stop Trying to Secure Their Networks
James T. Lotspeich
A zero-trust network, which hosts an organization’s services in the cloud, is the safest option.
Seven Technologies Remaking the World
Albert H. Segars
This MIT SMR executive guide introduces business leaders to the technologies that are reshaping our world.
With Great Platforms Comes Great Responsibility
Barry Libert et al.
How do we prevent bad actors from using social media platforms to manipulate the public?
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AI and Business Processes
Don’t Let Artificial Intelligence Supercharge Bad Processes
March 20, 2018 | Sam Ransbotham
The danger in using artificial intelligence to expedite inefficient legacy processes is that the technology may prolong the life of systems that limit competitive advantage.
The Digital Workplace
How Emotion-Sensing Technology Can Reshape the Workplace
Eoin Whelan et al.
Emotion-sensing technologies can lead to better decisions and alleviate stress — if privacy issues are addressed.
Building a Robotic Colleague With Personality
Guy Hoffman, interviewed by Frieda Klotz
Robots that use body language can have a positive effect on their human colleagues.
Could AI Be the Cure for Workplace Gender Inequality?
Megan Beck and Barry Libert
Artificial intelligence is beginning to replace many of the workplace roles that men dominate.
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Disseminating Knowledge
A Better Way to Bring Science to Market
Joshua S. Gans
New “markets for judgment” like the Creative Destruction Lab are bridging critical gaps between scientific breakthroughs and commercial applications — fueling tech-based entrepreneurship far from Silicon Valley.
The Secret to Successful Knowledge Seeding
Peng Huang et al.
Launching a peer-to-peer knowledge-sharing platform is not easy. Online support forums have two distinct segments: those who seek product support, and those who provide it. Knowledge seekers are hesitant to ask questions if knowledge contributors are few and far between, and knowledge contributors will not sign up if there are not enough problems to solve. It is a classic chicken or egg challenge that can be effectively addressed by seeding the platform with expert knowledge.
The Value of Employee Dissatisfaction
The New Digital Mandate: Cultivate Dissatisfaction
February 16, 2018 | George Westerman
Employee satisfaction can be a double-edged sword. Satisfied employees produce higher quality-outputs and have less turnover. But satisfaction can inhibit innovation: People who are OK with the current way of doing business are not likely to transform it. They need to be aggravated enough with their current situation that they are willing to take the risks to change it. By sowing the right kinds of dissatisfaction, leaders can drive their organizations to higher levels of innovation and value.
More from Frontiers
Capturing Value From Free Digital Goods
Frank Nagle
Companies can improve productivity by tapping into free digital goods and paying their own employees to contribute.
Welcome to the Coherence Economy
Uri Sarid
A major economic shift is happening — from the experience economy to the coherence economy.
Avoid These Five Digital Retailing Mistakes
Prabuddha De et al.
Retailers need to understand how website features and advances in AI affect consumer behavior.
Great Ideas Are Getting Harder to Find
Nicholas Bloom et al.
While U.S. research efforts are rising substantially, research productivity is sharply declining.
Unpacking the AI-Productivity Paradox
Erik Brynjolfsson et al.
AI has driven soaring expectations and stock prices. So why has productivity growth declined?
The Board’s Role in Managing Cybersecurity Risks
Ray A. Rothrock et al.
Within organizations, cybersecurity needs to be everyone’s business — including the board’s.