Collaboration & Networks
Accelerating Digital Innovation Inside and Out
Digitally maturing companies are not only innovating more, they’re innovating differently.
Business Relationships
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Leadership Skills
The False Choice Between Business and Ethics
Should there be a moral imperative to consider what’s fair when making a business transaction?
R. Edward Freeman and Bidhan (Bobby) L. Parmar
Collaboration & Networks
Why Great Leaders Focus On Mastering Relationships
Great leaders are distinguished by their ability to master personal relationships.
Douglas A. Ready
Talent Management
Performance Management’s Digital Shift
The future of performance management is more data-driven, more flexible, more continuous, and more development-oriented.
Michael Schrage, David Kiron, Bryan Hancock, and Raffaele Breschi
Developing Strategy
How to Test Your Assumptions
Testing your assumptions in a logical order gives you the chance to make course corrections early.
Jon Fjeld
Managing Your Career
Assembling Your Personal Board of Advisors
Six types of personal advisors can provide an important combination of psychosocial support and career support.
Yan Shen, Richard D. Cotton and Kathy E. Kram
Pricing & Promotion
Should You Punish or Reward Current Customers?
Should you offer your best prices to new customers or existing ones?
Jiwoong Shin and K. Sudhir
Outsourcing
Outsourcing Business Processes for Innovation
Many companies pursue business process outsourcing to trim costs. But it can evolve into much more.
Mary C. Lacity and Leslie P. Willcocks
Executing Strategy
Rebuilding the Relationship Between Manufacturers and Retailers
Manufacturers can benefit by tailoring their approaches to a retailer’s specific business model.
Niraj Dawar and Jason Stornelli
Managing Your Career
Is It Really Lonely at the Top?
Savvy executives develop relationships in the social space between public and private realms.
Laurence J. Stybel and Maryanne Peabody
Marketing Strategy
How to Identify the Best Customers for Your Business
Pursuing growth opportunities without defining your ideal customers can hamper profitable growth.
Frank V. Cespedes, James P. Dougherty and Ben S. Skinner III
Partnerships & Alliances
What You Can Learn From Your Customer’s Customer
Getting ideas from customers is a norm; some companies get ideas from customers’ customers, too.
James C. Anderson and Marc Wouters
Global Strategy
Building Effective Business Relationships in China
Developing trust between Chinese and Western executives still takes time — and attention to detail.
Roy Y. J. Chua
Collaboration & Networks
Why Strong Ties Matter More In a Fast-Changing Environment
New research by Marshall Van Alstyne challenges the existing theory about the value of strong ties versus weak ties.
Marshall Van Alstyne (Boston University), interviewed David Kiron
Marketing Strategy
Are Many of Your Customers Unprofitable?
Certain types of marketing techniques — those aimed at increasing customer lifetime value (CLV) — can be linked to stock price increases.
Collaboration & Networks
The Power of Reconnection — How Dormant Ties Can Surprise You
The Web has made it easier than ever to reconnect with long-lost professional colleagues. Does it pay to do so?
Daniel Z. Levin, Jorge Walter and J. Keith Murnighan
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