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The New Era of Personalization
New competitors will require consumer packaged goods companies to engage directly with consumers.
Consumer-Driven Innovation
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Business Model Innovation
Four Ways to Get Your Innovation Unit to Work
When it comes to competing on innovation for companies, imitation rarely works.
Jürgen Stetter
New Product Development
When Patients Become Innovators
Health care consumers are contributing their skills, money, and time to develop effective solutions.
Harold DeMonaco, Pedro Oliveira, Andrew Torrance, Christiana von Hippel, and Eric von Hippel
Digital Business
Learning From China’s Digital Disrupters
Chinese digital banking newcomers who understood their consumers changed the economic status quo.
Mohan Subramaniam and Raj Rajgopal
Innovation Strategy
Unlocking the Value of Augmented Reality Data
AR sensor data helps businesses optimize user experience and value.
Joe Biron and Jonathan Lang
Innovation Strategy
How Innovative Mergers Are Shaping Health Care Delivery
Harvard Business School’s Regina Herzlinger examines collaboration and innovation in health care.
Regina Herzlinger, interviewed by Steven DeMaio
Business Model Innovation
Manufacturers Can Also Win in the Sharing Economy
Manufacturers may be able to charge higher prices to customers planning to rent out big-ticket items.
Vibhanshu Abhishek, interviewed by Frieda Klotz
New Product Development
The Customer-Inventor Revolution
The ways that consumer-users improve product through tinkering has evolved over the past decade.
Leslie Brokaw
Analytics & Organizational Culture
What the Internet of Things Could Mean to Consumers
From wearables to hotel desks that remind us to move around, connected objects are becoming a bigger part of consumers’ lives.
Michael Fitzgerald
Business Model Innovation
Adapting to the Sharing Economy
New strategies are helping companies embrace “collaborative consumption” and the “sharing economy.”
Kurt Matzler, Viktoria Veider and Wolfgang Kathan
Organizational Structure
From the Editor: Beyond the Organization
Executives are harnessing the energy of people both inside and outside their companies.
By Martha E. Mangelsdorf
Digital Business
With 3-D Printing, the Shoe Really Fits
New Balance leads the way toward using 3-D printing to make custom shoes.
Michael Fitzgerald
Open Innovation
Innovation Lessons From 3-D Printing
How should companies respond to game-changing open-source innovations from online user communities?
Jeroen P.J. de Jong and Erik de Bruijn
Open Innovation
Collaborating With Customer Communities: Lessons From the Lego Group
For the Lego Group, a close bond with user communities is not a pipe dream but a reality.
Yun Mi Antorini, Albert M. Muñiz, Jr. and Tormod Askildsen
Open Innovation
Is There a Tweaker Driving Innovation On Your Team?
Innovation often comes from tweakers who take existing ideas and turn them into something better.
Leslie Brokaw
New Product Development
How to Network Your Way to New Product Ideas
What if traditional views of the innovation process are flawed? Thoughts from MIT’s Eric von Hippel.
Martha E. Mangelsdorf
Open Innovation
Five Steps for Embracing Consumer Innovation
Companies can work with consumer innovators, or “casual entrepreneurs,” by understanding their lead users.
Leslie Brokaw
Innovation Strategy
The Age of the Consumer-Innovator
Consumers generate massive amounts of product innovation — which has significant implications for new product development.
Eric von Hippel, Susumu Ogawa and Jeroen P.J. de Jong
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