Open Innovation
Make Your Crowd Smart
Solving complex problems with crowdsourcing means tailoring the crowd to the problem’s scope.
Experimentation
Latest
Developing Strategy
Why the ‘Just Do Something’ Strategy for AI Won’t Work
AI strategy will only get big results if companies focus on what AI can do at scale.
Paul Michelman
Developing Strategy
Creating Digital Offerings Customers Will Buy
Find the sweet spot between what digital technologies can deliver and what customers need.
Jeanne W. Ross, Cynthia M. Beath, and Martin Mocker
Developing Strategy
Digital Success Requires Breaking Rules
Top-down management is good for building operational excellence but not rapid innovation.
Jeanne Ross
Business Model Innovation
Space: The Final Economic Frontier?
Fifty years after Apollo 11, will commercial companies be the next big success for space activity?
Developing Strategy
How a Group of NASA Renegades Transformed Mission Control
Lessons on how to balance efficiency and innovation from NASA’s rebel innovators.
Loizos Heracleous, Christina Wawarta, Steven Gonzalez, and Sotirios Paroutis
Developing Strategy
Act Like a Startup
A number of characteristics typically associated with startups are important to digital success.
Jeanne Ross
Customer Service
Let Your Digital Strategy Emerge
The intersection between what’s possible and what’s desired is where a business will succeed.
Jeanne Ross
Teamwork
Coming of Age Digitally
MIT SMR and Deloitte’s 2018 global executive study and research report investigates how born-digital and legacy organizations alike achieving digital maturity through continuous learning.
Gerald C. Kane, Doug Palmer, Anh Nguyen Phillips, David Kiron, and Natasha Buckley
Digital Business
The Keys to Successful Digital Experimentation
While transformation may come from the top, employees with a flexible approach to experimentation may be what’s needed to make it happen.
Kimberly Lau (Atlantic Media Inc.), interviewed by Gerald C. Kane
Big Data
Why Big Data Isn’t Enough
Technology innovators should be wary of letting big data speak for itself.
Sen Chai and Willy Shih
Digital Business
Unleashing Creativity With Digital Technology
Digital technology makes the creative process faster — and cheaper. And that’s great for business.
Robert D. Austin
How to Make Data Experiments Powerful
The most effective data experiments augment managerial intuition and exploit unique data.
Sam Ransbotham
Innovation Strategy
Embrace Your Ignorance
The overconfidence of presumed expertise is counterproductive. Instead, data trumps intuition.
Michael Schrage
Open Innovation
Experiments in Open Innovation at Harvard Medical School
Open innovation was used in diabetes research to bring greater openness into every stage of research.
Eva Guinan, Kevin J. Boudreau and Karim R. Lakhani
Developing Strategy
How to Change an Organization Without Blowing It Up
Mining the middle ground between wholesale change and pilot projects can improve your organization.
Karen Golden-Biddle
IT Governance & Leadership
The Secrets to Managing Business Analytics Projects
It takes a special breed of project manager to execute business analytics projects.
Stijn Viaene and Annabel Van den Bunder
Outsourcing
Putting It Together: How to Succeed in Distributed Product Development
Outsourcing complex product development work subjects companies to significant uncertainty.
Jason Amaral, Edward G. Anderson Jr. and Geoffrey G. Parker
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