Analytics & Performance
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Analytics & Strategy
Create a Crisis Growth Plan: Start With Opportunity Marketplaces
Opportunity marketplaces sustain employment, reveal untapped worker capabilities, and motivate workers in new ways.
David Kiron, Jeff Schwartz, Robin Jones, and Natasha Buckley

Analytics & Strategy
AI’s Communication Upsides
New AI applications have immense potential to revolutionize communication and deepen human relationships.
Zoran Latinovic and Sharmila C. Chatterjee

Talent Management
Opportunity Marketplaces
The most effective human capital investment initiatives have a common core: opportunity.
Michael Schrage, Jeff Schwartz, David Kiron, Robin Jones, and Natasha Buckley

Analytics & Strategy
How Swarm Intelligence Blends Global and Local Insight
Swarm systems draw input from individuals and use algorithms to optimize system performance in real time.
Mark Purdy, Ray Eitel-Porter, and Max Klymenko

Analytics & Performance
The 360-Degree Approach to Digital Reinvention
IBM’s Mark Foster discusses what makes digital transformations succeed — and why it takes humanity.
Paul Michelman

Analytics & Performance
The State of AI: Lessons From the Field
A webinar summarizing lessons learned in AI implementation from the 2019 Winning With AI Report.
Ranjeet Banerjee, Shervin Khodabandeh, Sam Ransbotham, and Allison Ryder

Analytics & Performance
Every Number Tells a Story
No matter how compelling it seems, data alone won’t win people over unless infused with a story.
Paul Michelman

Developing Strategy
Don’t Let Metrics Critics Undermine Your Business
The true underperformers in this digital disruption era are not measures but their managers.
Michael Schrage

Analytics & Performance
Why Analytics Don’t Always Pay Off in the Playoffs
Why do workable analytics-based strategies always seem to fail when the playoffs start?
Ben Shields and Paul Michelman

Analytics & Performance
Front Office, Disrupted
Innovations from the front office are keeping fans engaged and disrupting the staid order in sports.
Ben Shields and Paul Michelman

Analytics & Performance
The Running Game Is Only Mostly Dead
Counterpoints takes a closer look at whether football’s running game still matters.
Ben Shields and Paul Michelman

Analytics & Performance
An Executive Guide to the Fall 2019 Issue
MIT Sloan Management Review‘s Fall 2019 issue looks at customer experience, collaboration, and cybercrime.
MIT Sloan Management Review

Analytics & Performance
Collaborate Smarter, Not Harder
Through analytics, companies can reduce the costs of collaboration — and reap its rewards.
Rob Cross, Thomas H. Davenport, and Peter Gray*

Quality & Service
You Can’t Afford to Please Everyone
Giving customers what they want quickly is a worthy goal. Businesses can’t always afford to do it.
Amy R. Ward, interviewed by Frieda Klotz

Analytics & Performance
Information Overload?
As sports become ever more analytical, can there be such a thing as too much data?
Ben Shields and Paul Michelman

Analytics & Performance
Talent Versus Teamwork
Counterpoints looks at whether analytics can quantify team chemistry.
Ben Shields and Paul Michelman

Analytics & Performance
Behold the Big Man
Defensive analytics are shaping how NBA basketball strategy is evolving.
Ben Shields and Paul Michelman

Analytics & Performance
Why Sports Is a Great Proving Ground for Management Ideas
Five essential management practices illustrated through the lens of sports analytics.
Paul Michelman

Analytics & Performance
What the NBA Gets Wrong About Lottery Pick Protections
Analytics can help NBA teams make better draft pick decisions.