Despite advances in automation, good people and good techniques remain essential to manual work.
There’s no oversight on coders who write critical software that runs key systems. That must change.
Unlikely collaborators are teaming up to provide higher-quality, lower-cost services.
Regina E. Herzlinger, interviewed by Steven C. DeMaio
Join the co-authors of “Using Analytics to Improve Customer Engagement” and special guest Teddy Bekele as they show how analytical innovators are gathering and sharing data to build loyalty and keep customers.
Teddy Bekele, David Kiron, and Sam Ransbotham
When artificial intelligence is used to expedite certain legacy processes, it can act more like a Band-Aid than a cure.