
Social Business Metrics
Online “Chatter Data” is Big Data Gold
Brands are anxious to find out what people are talking about on Twitter and Facebook — what’s known in the industry as “chatter data.”
Brands are anxious to find out what people are talking about on Twitter and Facebook — what’s known in the industry as “chatter data.”
Social media environments challenge managers to think in nonlinear ways about their business.
The new Social Business Interactive Tool encourages readers to explore data from the 2014 Social Business Global Study.
Employee-based social data can help organizations improve team performance and more.
Consultant Beth Kanter explains the special challenges for nonprofits in embracing social media.
How will social networking and social software transform business? See the results of our survey.
Lessons for managers who are listening to social media.